Frequently Asked Questions
What should I expect at my initial consultation?
At your initial consultation Dr. DeFrancesco will listen to your story, review your medical history, and perform physical exams. If you are a good candidate for our services, Dr. DeFrancesco will discuss the necessary lab tests and schedule your Nutrition and Lifestyle Consultation for the following week.
How much does the initial consultation cost?
The initial consultation is $499.
How long is the initial consultation?
The initial consultation is 75-90 minutes.
What should I bring to my initial consultation?
To get the most value from the initial consultation complete and return your intake form 24 hours in advance. Bring any pertinent medical records, test results, and current supplements.
How do I know if I qualify for the Essentials Program?
The Essentials Program is for anyone who wants to maximize their health. If you have a condition which requires urgent medical attention or if you are not motivated to take responsibility for your health through significant nutrition and lifestyle changes, the Essentials Program is not a good fit for you.
What is included in the Essentials Program?
The Essentials Program includes:
- 8 Comprehensive Consultations
- An Investigative Approach To Your Case
- Personalized Lab Interpretation Videos
- Customized Nutrition & Lifestyle Design
- Personalized Root Cause Plan
- Direct Lab & VIP Supplement Pricing
- Online & In Person Educational & Development Workshops
Your 8 Comprehensive Consultations Include:
4 – Clinical Consultations
2 – Lifestyle & Nutrition Consultations
2 – Flexible Appointments (For extra clinical consultations, lifestyle & nutrition support, or acupuncture based on your personalized plan).
Do I still need a Primary Care Physician?
Yes. We do not provide acute or urgent care services and we do not replace the services that your current medical team provides. We provide a stand-alone service focused on eliminating root causes and creating and advancing health.
What is the investment in the Essentials Program?
The Essentials Program is $4999. If you are looking for a financing option, click here to learn about Advance Care Card. In addition, flexible payment plans are available by making a $499 deposit at time of booking for the initial consultation and choosing one of the following options to complete payment:
- Pay In Full: $4500 (Best value. Save $100-150 compared to payment plans.)
- 2 Monthly Payments Of: $2300
- 3 Monthly Payments Of: $1550
Does the cost of the initial consultation apply to the cost of the Essentials Program?
Yes, your initial consultation is one of your eight appointments included in the Essentials Program. When you enroll in the Essentials Program your payment for the initial consult is credited to the total investment in the program.
Does your office take insurance for Root Cause & Functional Medicine Services?
We strongly believe that third party payers shouldn’t interfere with the relationship between a patient and their doctor, influence medical decisions, or limit access to care. Therefore, we are a proud direct care provider.
We do not accept insurance or Medicare for our consulting services. Your case requires special attention, educational resources, communication, and time that is not covered by insurance companies.
However, we will provide you with a Superbill that you can submit to your insurance provider for out-of-network benefit reimbursement. You may also use your HSA or FSA account. Please check your with your insurance provider or Human Resources Department to find out.
Can I use my HSA or FSA account?
Yes. Please check with your HR department to be sure.
Are labs and supplements included?
Labs & supplements are not included in the Essentials Program and are an additional cost depending on what you need.
We offer direct lab pricing which means that you pay the lab directly and get the best prices on recommended lab tests. The labs we work with offer insurance coverage for PPO plans as well as cash discounts.
Supplements are provided at a 25% discount through our online retailers and in-house medicinary.
How much should I budget for Functional Lab Tests?
We’re committed to enhancing your access to the services, laboratory testing, and medicines you need through transparent and affordable pricing. We provide labs and supplements at our cost – no markup – and pass the savings on to you.
On average, you should budget between $500-$1000 for functional lab tests.
Is the Essentials Program and Functional Lab Testing covered by insurance?
The Essentials Program is not typically covered by insurance, however in many cases you can use your HSA or FSA for your visits.
Upon request we will provide a Superbill for your appointments that you can submit to your insurance provider to receive out-of-network benefit reimbursement if that is a part of your plan. We do not guarantee reimbursement.
The functional lab tests we use are often covered by PPO insurance plans or can be purchased directly from the lab.
How does the lab testing work?
Bloodwork is done either at your insurance provider’s prefered local laboratory or in the comfort of your home or office with a mobile phlebotomist who will come to you.
Functional labs tests are typically done at home with a kit and clear instructions we provide you with. Payment is made directly to the lab to ensure access to the lowest price possible.
PPO Insurance Plans, HSA, and FSA benefits may be used to cover labs costs depending on your program’s contract with the lab.
Do you work with patients outside of Oregon?
We are currently accepting patients who live in Oregon and nearby Washington and are able to travel to our office in Portland, Oregon for their initial consultation. Follow up visits can be done by secure video chat for your convenience.
What are your office hours?
Our office hours are Tuesday to Friday 10AM-5PM.
What happens after I complete the Essentials Program?
Once your health is on track, you won’t need us as much. At the conclusion of your program we will discuss next steps and create an annual plan for you to stay on track and follow up as needed.
Can my appointments be done over video chat?
Yes. Your first appointment must be done in person so we can meet you, establish care, and conduct physical exams. Follow up visits can be done via secure video chat.
I’m ready to get started, what are the next steps?
Apply for a complimentary phone consultation. This is your chance to get all of your questions answered and find out if our program is the right solution for you.
Click here to schedule your call.